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A lot has changed since thermoformer was founded in 1949 by Allen Ray. For Brian Ray, company president and part of the third generation of family ownership, one of the most important changes is in his plant’s trimming operations.

Operating from an ISO 9001:2008 certified, 48,000 ft² plant in Ontario, Calif., Ray Products offers what it says is the largest thermoforming part-size capacity on the West Coast—up to 10 x 18 ft with draws up to 40 in. deep—along with dedicated in-house painting and finishing capabilities. In the old days, the company made primarily one product: baby bassinets. Today, makes custom parts that are used globally in everything from medical devices to commercial aircraft. Its large-part capabilities allow it to form single parts that previously had to be made out of either fiberglass composite or an assembly of multiple parts.

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A lot of this can be attributed to the company’s commitment to fully robotic trimming. “For many years, all trimming by us was done by hand,” Brian Ray recalls. “Some companies in our 911������ still trim by using air-powered, handheld routers. We’ve chosen to implement fully robotic, six-axis routing stations. Every project we produce is trimmed by one of our robots.”

“Made by hand” may be nice if you’re buying a watch, but in Brian Ray’s viewpoint there is no going back in time on robotic trimming. He cites three reasons to justify his commitment to this technology:

•Speed—Ray Products’ robotic trimmers run at over 500 in./min. “Even the most talented human trimmers working under ideal conditions could never cut that much plastic in a minute, particularly not with any kind of accuracy,” Ray points out. “If we were to pull out our robotic trimming stations and go back to handheld trimming, there’s no question trimming would immediately become the bottleneck in our factory. That would mean both increased costs and longer turnaround times for our customers.”

•Quality—“It’s no accident that when we’re describing something that’s very accurate, we use the term ‘robotic precision,’” says Ray. “Robots get it right every time. They don’t drink too much coffee and get shaky hands. They don’t sneeze mid-cut. They don’t get full and tired after a big lunch.”

Ray says the robotic trimmers can be accurate to within ±0.004 in. Industry-standard thermoforming tolerances start at ±0.010 in., so robotic trimming is a critical step in helping the company reach its goal of “consistently exceeding the industry standard,” he says.

“Quality is something we focus on,” he states. “Earlier this year we conducted a survey. We asked companies to rank the things they look for when they’re picking a thermoformer. Quality was their number-one choice. And robotic trimming is key to us achieving high levels of quality.”

•Cost—It may seem counterintuitive to list cost as a benefit of robotic trimming. After all, robotic trimming requires robots, which are big, complex machines with lots of moving parts that don’t come cheap. Says Ray, “Yes, robotic trimming requires a significant initial investment. However, the cost benefits that come from this investment are too big to ignore. It’s hard to overstate the cost benefits of getting it right the first time. Robotic trimming reduces mistakes and their associated cost, and lets us deploy our skilled workforce in more productive ways. When it comes down to it, fully robotic trimming lets us offer our customers more competitive pricing and a higher quality product, in less time.”

Nearly 65 years ago, when Allen Ray founded the company, he delivered high-quality thermoformed products without robotic trimming. “Today, I don’t think we could be a competitive manufacturer without robotic trimming stations,” his grandson states.